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Whether you have a question about rooftop tents, electric scooters, or an existing order, our team is ready to help.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days. Once shipped, you can expect delivery within 5 to 8 business days to addresses within the Continental U.S. (excludes AK/HI).
How do I track my order?
Once your order ships, you will receive a confirmation email with a tracking number and a link to follow your package. If you have not received your tracking details within 3 business days, feel free to contact us.
What is your return policy?
We want you to be happy with your purchase. If something is not the right fit, you can start a return by contacting our support team. We will walk you through the steps and get things sorted quickly.
Can I exchange an item for a different model?
Exchanges are handled on a case-by-case basis depending on product availability. Reach out to our team with your order number and the item you would like instead, and we will do our best to accommodate you.
What kind of rooftop tents do you carry?
We carry a range of rooftop tents designed for overlanding and car camping adventures. Each tent is built with durable materials suited for outdoor conditions. Check our product pages for detailed specs, dimensions, and compatibility info.
Do your electric scooters and dirt bikes require assembly?
Most of our electric scooters and dirt bikes arrive partially assembled with clear instructions included. Assembly typically takes under an hour with basic tools. If you run into any trouble, our support team can help guide you through it.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Enjoy free shipping on most orders to the Continental U.S. with no order minimum required.
Owned With Care
Owned and operated by Carts And Tees, a small team passionate about affordable outdoor gear and adventure.
